Patients

Frequently Asked Questions

Answers to common questions about care at MedEx.

How do I book an appointment?

Use Book Now to explore appointment options or contact our team for help finding a suitable service.

Can MedEx bill my insurance provider?

Direct billing may be available depending on the service, insurer and individual plan. Please confirm before your appointment.

Do I need a referral?

Referral requirements depend on the service, practitioner and coverage arrangement. Contact the clinic for guidance.

Which locations offer each service?

Service availability varies by location. Contact the team to confirm where and when a service is offered.