Coordinating the many parts of recovery.
MedEx helps people navigating complex injuries or health needs by coordinating care, supporting individualized plans and connecting authorized care partners and community resources.
Ask About This Service ↗
Services & support
Individualized care planning
Identify goals, barriers and appropriate support needs.
Healthcare and rehabilitation coordination
Help organize services, assessments, appointments and follow-up.
Community resource navigation
Connect clients with suitable community and home-based supports.
Injury and disability support
Coordinate functional recovery and reintegration needs.
Care team communication
Support authorized communication among providers, families and referral partners.
Progress review
Monitor coordination needs and adapt the support plan.
Out-of-country insurance inquiries
Discuss medical service coordination for eligible visitors or insured travellers.
Who this service is for
People with complex recovery needs, families, legal and insurance referral partners, and healthcare providers.
What to expect
Describe the situation
Share a general overview of the care coordination needed.
Establish the plan
Confirm goals, consent, involved providers and services.
Support the journey
Organize agreed care and review next steps.
Inquiries & coverage
Coordination and information sharing depend on consent, referral requirements and service availability.
Coverage, direct billing and authorization requirements vary by service, insurer and individual circumstances. Our team can help explain the next steps.